Effective Date: 01 / 01 / 2025
FM - Academy is committed to providing high-quality digital marketing courses ("Products") and ensuring customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds are granted.
1. Eligibility for Refunds
Refund requests are considered under the following conditions:
- The refund request is submitted within 14 days of purchase.
- You have not accessed more than 20% of the course content.
If these conditions are met, you may be eligible for a full refund.
2. Non-Refundable Cases
Refunds will not be granted under the following circumstances:
- You have accessed more than 20% of the course content.
- The refund request is made after the 14-day refund period.
- The request is due to issues unrelated to the course content (e.g., lack of time, change of mind).
- Violation of our Terms of Service, including account sharing or misuse.
3. How to Request a Refund
To request a refund:
- Submit your refund request through our Discord server or email us at ad.mypaypal@gmail.com
- Include your purchase details, such as your name, email address, and transaction ID.
- Specify the reason for the refund request.
We will process your request within 5-7 business days after verifying eligibility.
4. Processing Refunds
Refunds will be issued to the original payment method used for the purchase.
Depending on your payment provider, it may take 7-14 business days for the refunded amount to reflect in your account.
5. Changes to Refund Policy
We reserve the right to update this Refund Policy at any time. Changes will be effective immediately upon posting on our platform.
6. Contact Information
For any questions or assistance regarding refunds, please contact:
FM - Academy Email: ad.mypaypal@gmail.com
Thank you for choosing FM - Academy. We value your trust and look forward to supporting your digital marketing journey.