Privacy Policy

Personal Information

• Name and email address (provided at checkout)
• Payment details — processed and stored by Stripe; we never see or store your full card number
• Discord username, if you join our community

Usage Data

• IP address, browser type, and operating system
• Pages visited and time spent on our platform
• Course progress and completion data

Communications

• Messages or support requests sent to us via email or Discord

We use your data only for the purposes listed below and for no other reason:

• Service delivery: To grant you access to the Products you purchased and manage your account.
• Payment processing: To complete transactions securely through Stripe.
• Support: To respond to your enquiries and resolve any issues.
• Improvement: To analyse usage trends and improve our course content.
• Legal compliance: To fulfil regulatory or legal requirements where applicable.

We may share limited information only in the following circumstances:

• Service providers: Stripe (payment processing) and Discord (community hosting) receive only the data necessary to perform their functions.
• Legal obligations: If required by law, court order, or to protect our legitimate rights.
• With your consent: If you explicitly request or agree to any other data sharing.

We retain your personal information only for as long as necessary to provide the Products and fulfil the purposes described in this Policy, or as required by law. Transaction records may be retained for up to 7 years to comply with financial regulations. You may request deletion of your data at any time (see Your Rights below).

We implement industry-standard security measures to protect your personal data, including HTTPS encryption for all data in transit and access controls for stored data. Payment information is handled exclusively by Stripe, which is PCI-DSS certified. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that inaccurate or incomplete data be corrected.
• Deletion: Request that your personal data be deleted, subject to legal and contractual obligations.
• Portability: Request your data in a machine-readable format.
• Opt-out: Unsubscribe from any marketing communications at any time.

To exercise any of these rights, contact us at info@xacademy.shop. We will respond within 30 days.

We use essential cookies to enable core functionality such as session management and secure checkout. We may also use analytics cookies (e.g., via Google Analytics) to understand how visitors interact with our site. You can manage or disable cookies through your browser settings; however, disabling certain cookies may affect the functionality of our platform.

Our platform may contain links to third-party websites or services, including Discord, Stripe, and Telegram. We are not responsible for the privacy practices of these third parties. We encourage you to review their individual privacy policies before providing any personal information.

Our Products are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If you believe a minor has submitted data to us, please contact us immediately and we will delete that information promptly.

We may update this Privacy Policy from time to time. Material changes will be communicated by updating the "Last updated" date at the top of this page and, where appropriate, by email notification. Your continued use of our Products following any changes constitutes your acceptance of the revised Policy.

For any questions, requests, or concerns about this Privacy Policy, please contact us: